About us
Imagine destination service technology that simplifies, personalizes, and enhances the experience. At GO, our technology does just that. And more.
With relocating associates, counselors, and stakeholders in mind, GO’s technology makes it easy. Updates flow effortlessly.Reporting is insightful.Communication is constant.
And GO’s artificial intelligence seems all too real.
Keep reading and learn more about award-winning technology that is reimagining the global destination service experience.
NorthStar
NorthStar is GO’s proprietary technology that efficiently manages authorizations, creates reports, and provides a communication platform for associates, counsellors, consultants, and program managers.
The trailblazing platform consists of a user-loving app, online portal, and authorization management system CRM.
GO’s NorthStar VIP mobile app allows the associate to track the progress of their service from start to finish by giving access to reports, calendars, and chat.
All information and communication from the app are captured in the NorthStar CRM and monitored for optimal service delivery.
From communications to analytics and reporting, GO’s NorthStar Platform leaps over the competition.
Meet SAM – GO artificial intelligence for global destination service.
With all-due excitement, GO’s SAM offers revolutionary and cutting-edge artificial intelligence to enrich and enhance destination service support.
Whether the interest is organic grocery stores, youth soccer, or hair salons, SAM provides 100% customized research for personal interests and hobbies right at the associate’s fingertips through the NorthStar VIP mobile app.
SAM speaks over 120 different languages and accents and presents with many diverse features.
Moreover, SAM provides engaging customized content, personalized area information, as well as authorization specific tips and tutorials for the settling in process. GO’s unique approach of combining artificial intelligence and personalized attention provides associates with a clearer understanding of expectations and a greater connection to the local community.
Experience GO's technology for yourself
APIs
For a perfect destination service management, GO offers APIs for real-time updates and personalized information on local markets. Imagine the benefits.
NorthStar provides:
Real-Time Updates
Communication Tracking (i.e. emails and calls)
Real-time Reporting
Initial Contact Report
Rental Property Options
Service Completion Report
Area Orientation Report
Home-finding Itinerary
Report: Lease Summary
Pre-post Condition Report
Settling-In Report
Destination Service with Data Protection
The only endeavor that is more important than providing world-class destination service is providing industry-leading data security.
That’s why GO remains vigilant, diligent, and alert with sensitive information.
In summary, organizations can demonstrate their commitment to data security by implementing best practices such as encryption, access control, regular updates and patches, data backup and recovery, employee training, and compliance with regulations.
Data security is of utmost importance in today’s digital age. Take comfort in knowing that GO maintains a watchful eye over data security.
In today’s digital age, data security is a critical concern for us at GO. At GO, we have have a responsibility to protect sensitive data. To ensure data security, GO implements various measures and best practices, including:
- GO’s Encryption: Using encryption to protect data in transit and at rest is an effective way to secure data. Encryption scrambles the data and makes it unreadable without the decryption key.
- GO’s Access Control: Limiting access to sensitive data only to authorized personnel and implementing strong authentication measures such as multi-factor authentication helps to prevent unauthorized access.
- GO’s Regular Updates and Patches: Keeping software and systems updated with the latest security patches can prevent vulnerabilities and exploits from being used to gain unauthorized access.
- GO’s Data Backup and Recovery: Regular data backups and a robust recovery plan in the event of a data breach or disaster can ensure that data can be restored in a timely manner.
- GO’s Employee Training: Regularly training employees on data security best practices and raising awareness of potential threats such as phishing and social engineering attacks can help prevent data breaches.
- GO’s Compliance with Regulations: Compliance with data security regulations such as the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA) is essential for ensuring data security and maintaining customer trust.
“Technology beautifies the destination service experience!”
-John Merriweather, Founder|President & CEO